At adoptlab, we simplify OCM by reducing complexity and eliminating the fluff. Then, we multiply better work across your entire IT portfolio by leveraging our lab to improve end-user adoption and help you realize higher ROI on your technology investment.
Change talent on demand at a fixed cost.
Not much more to say.
If we have nothing to contribute during a meeting or have any action coming out of it... we shouldn't (and won't) be in it!
We've learned to use personalized templates to accelerate 80% of our work. The remaining 20% is customized for critical tasks, stakeholders, and crucial change moments.
Our client leads are trained in portfolio management and OCM to create a hybrid role that can plan and execute across a breadth of projects at different stages in their lifecycle (including Agile).
Our proprietary Blueprint eliminates the redundancy of long Discovery phases for each IT project. Instead of weeks of net new effort, it becomes a quick validation effort.
We gain economies of scale as we plan and deliver work across your entire portfolio. The repetition creates continuous improvement that builds change muscle.
Our engagement with you begins with a rapid Blueprint to understand how OCM workflows are affected by four Cornerstones. This one-time discovery accelerates delivery and eliminates redundancies by having to do it on a project-by-project basis.
Once completed, individual project OCM discovery phases become a validation effort, not a net new activity, saving us time and your company money.
Value is created through execution. Even as we complete the Blueprint, we catch your inflight projects by quickly assessing where they are in their journey and jumpstarting the required OCM activities.
No RFP! No SOW! No Change order!
We're part of your team. It is as simple as a yell down the hall, an email, or a quick meeting.
As a thought leader in change management, Prosci® is the most recognized methodology in the industry.
Adoptlab applies the ADKAR model as its foundational approach to guide individuals through change.
Requests in, work out.
Our Lab of change practitioners creates and revises the communications and training materials you need for successful IT adoption.
You've never seen change fatigue until you've worked for a State Department of Education. After a massive Microsoft 365 flop, this state needed a partner who could not only help them improve M365 adoption but also help them through two other large implementations impacting 45,000 teachers.
In just 4-months, adoptlab quadrupled the utilization of crucial M365 features (Teams, OneDrive, and SharePoint) and supported six other statewide IT initiatives. All at a fixed cost.
With 1,600 customers, 200 distribution points, and 8,000 employees all depending on an enterprise resource planning (ERP) tool to complete their work, modernizing it and shifting to the Cloud was a big bet for any IT department. Not to mention four other typical enterprise applications at various phases of development and a plethora of smaller initiatives that needed OCM.
Today, adoptlab is their OCM managed services provider for the two-year ERP project and more than a dozen projects and initiatives.
Psst... for ~35% less than their ERP SI quoted for that project.
Please get in touch with us if you cannot find an answer to your question.
We apply the Prosci® ADKAR model and modify it to be fit for purpose when a client's needs warrant it. Each team member is Prosci® trained, and our change tool kit is an expanded version of theirs.
As a partner, you are assigned a Change Portfolio Lead responsible for leading our engagement. This includes categorizing projects and initiatives into three buckets based on your objectives and degree of impact on end users. This holistic view allows them to plan for and meet your demands using our Lab.
Yes. We provide OCM services across all your IT projects and change initiatives at a fixed cost. This includes all IT initiatives currently in flight, planning, or have already been implemented but could benefit from post-go-live love. We do it all.
Our SLA clearly outlines what is and is not in scope. Work outside the scope of traditional OCM is negotiated and priced at a low hourly rate.
The cost of adoptlab's services varies depending on each client's specific needs and the scale of each client. In many cases, our annualized costs are 30%-50% lower than the price of an SI to do an end-to-end OCM engagement for a single enterprise project. Contact us for a personalized quote.
Great question! Our virtual Lab of Change Analysts, Communication Specialists, and Training Specialists is our secret sauce. They do the heavy lifting of creating all the collateral needed for your various changes, including communications, training materials, and all the vital assets required for strong OCM delivery.
Your assigned adoptlab Change Portfolio Lead is responsible for assessing your work needs and coordinating outputs between your project sponsors and our Lab. Please think of this role as your air traffic controller managing many different projects at various stages of their flight.
To ensure quality and speed, the Lab uses a two-in-the-box (2iB) collaboration technique and pre-approved personalized templates for your company. As a final Q&A, your Change Portfolio Lead will do a final check on an asset before sending it through your approval processes.
You would be assigned a Change Portfolio Lead. For large or enterprise projects, our goal is to always keep the Lab members familiar with your unique needs and requirements on your account to complete work as it comes in.
We are technology and industry-agnostic. While our team has many years of experience across multiple platforms and industries, we are change practitioners. We are not technologists who specialize in a single application. This breadth of experience enables us to support your entire portfolio.
Yes. We will work with your team early on to establish governance and a clear framework for how adoptlab complements your strengths and eliminates your weaknesses.
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