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Change. Adopted.

The OCM Managed Capabilities Model

Businesses today face a rapidly evolving landscape that can make managing change as an essential business operation a challenge. Project-based change consulting rarely delivers on its promises, and while building internal change teams sounds like the right solution, it's expensive to source and maintain. We eliminate both challenges.


Adoptlab's managed capability model establishes a "Change Lab" that works alongside your team to empower your organization and drive mission-critical adoption — and it’s transforming outcomes. 

Establish enterprise change management capabilities with transformation portfolio OCM services.

Capability options that scale

The Enterprise Change Lab

The Enterprise Change Lab

The Enterprise Change Lab

The complete enterprise solution for digital transformation using an OCM managed services approach

A premium, outcome-driven managed service designed for organizations leading complex, cross-functional transformations. This partnership integrates data-driven insights into change, behavior design expertise, and continuous enablement to achieve sustained adoption at scale.


The Enterprise Change Lab  is for organizations transforming at scale — many overlapping initiatives, high regulatory or risk exposure, commonly resistant user populations, or when change is coming from multiple departments. You get the “full lab” experience: high touch, very proactive, deeply integrated adoption work.

The IT Change Lab

The Enterprise Change Lab

The Enterprise Change Lab

Learn how to implement change management and scale OCM across IT projects to drive end user adoption

A fully managed Change Lab that integrates best-practice OCM delivery, adoption analytics, and communication frameworks across your IT project portfolio. This model ensures consistent quality, visibility, and governance for all major technology transformations.

 

The IT Change Lab partners directly with your IT leadership and project teams to improve technology adoption and related business outcomes. This provides you with a solid core of change management capabilities  to ensure your end-users are prepared, trained, and supported across your entire portfolio of technology projects. It’s best if your technology change portfolio is modernizing, and you want good risk mitigation along with improved technology adoption.  *Option also available for Human Resources

Ready to break away from the traditional OCM mindset?

Book a 15-Minute Into

As part of every Change Service engagement

Dedicated Change Portfolio Leader

Dedicated Change Portfolio Leader

Dedicated Change Portfolio Leader

 

A full-time change management expert who partners with you by advising, planning, executing, and measuring adoption & business outcomes.

Access to our Change Lab

Dedicated Change Portfolio Leader

Dedicated Change Portfolio Leader

 

On-demand Prosci® ADKAR-trained change talent that scales as project volume or risks evolve.

Change Portfolio Roadmap

Dedicated Change Portfolio Leader

Change Portfolio Roadmap

 

A single view that provides visibility to the changes happening and when, so you can

better manage enterprise transformation.

(re)Adoption Work

Adoption Platform Management

Change Portfolio Roadmap

 

Not every change sticks. Our team supports past initiatives where adoption may not have achieved your desired outcomes. 

Adoption Platform Management

Adoption Platform Management

Adoption Platform Management

 

Use WalkMe or WhatFix as an adoption platform? Or will be soon? Adoptlab's tram is trained to plan, build, and manage it for you.

“One-Time” Blueprint

Adoption Platform Management

Adoption Platform Management

 

Initial discovery maps your organization, identifying OCM strengths and opportunities. Thus, eliminating redundancy & accelerating work. 

core OCM services

Core OCM services use the Prosci ADKAR framework to improve organizational change metrics and ROI

Change Strategy & Planning

Define how the organization will prepare, equip, and support people through the change.

Change Impact & Readiness Assessment

Detailed & prioritized analysis to understand how the change affects people, processes, tools, and culture.

Stakeholder Engagement & Leadership Alignment

We build visible, active sponsorship and engagement at every level of leadership.

Communications & Engagement

 We work with you to co-create clear, targeted, and consistent messaging that informs, aligns, and motivates.

Training, Learning & Enablement

Right-sized solutions to equip employees with the knowledge and skills to operate in the new environment.

Adoption Measurement & Continuous Improvement

Success is measured to prove the impact of change and ensure ongoing improvements as needed.

Frequently Asked Questions

We apply the Prosci® ADKAR model and modify it to be fit for purpose when a client's needs warrant it. Each team member is Prosci®  trained, and our change tool kit is an expanded version of theirs.     


As a partner, you are assigned a Change Portfolio Lead responsible for leading our engagement. This includes categorizing projects and initiatives into three buckets based on your objectives and degree of impact on end users. This holistic view allows them to plan for and meet your demands using our Lab.  


Yes. We provide OCM services across all your projects and change initiatives at a fixed cost. This includes each of your initiatives that are currently in flight, in their planning stage, or have already been implemented but could benefit from post-go-live love. We do it all. 


Yes. We understand that trust needs to be earned. That’s why we offer new clients a 6-month trial at a discounted rate, allowing them to evaluate our OCM portfolio services before committing to a service-level agreement (SLA). You pick 3 projects, we do the change.


The cost of Adoptlab's services varies depending on each client's specific needs and the scale of each client. In many cases, our annualized costs are 30%-50% lower than the price of a solution integrator (SI) to do OCM  for a single enterprise project. Contact us for a personalized quote.  


Great question! Our virtual Lab of Change Analysts, Communication, and Training Specialists is our secret sauce. They do the heavy lifting of creating all the collateral needed for your various changes, including communications, training materials, and all the vital assets required for strong OCM delivery.     


Your assigned Adoptlab Change Portfolio Lead is responsible for assessing your work needs and coordinating outputs between your project sponsors and our Lab. Think of this role as your air traffic controller managing many different projects at various stages of their flight.        


You are assigned a Change Portfolio Lead. For large or enterprise projects, our goal is to always keep the Lab members familiar with your unique needs and requirements on your account to complete work as it comes in.        


We are technology and industry-agnostic. While our team has many years of experience across multiple platforms and industries, we are change practitioners. We are not technologists who specialize in a single application. This breadth of experience enables us to support your entire portfolio.          


Absolutely. We work with your team early to establish governance and a clear framework for how Adoptlab complements your strengths and elevates identified weaknesses.   


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