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Our Story
New Ideas Require Room to Grow
Adoptlab was founded to move beyond the constraints of traditional organizational change management thinking to deliver greater value to you —our partners.
Today, we are the first (& only) true OCM-managed services provider. Our unique delivery model puts client adoption needs first by eliminating scale and costs as blockers to success. Unbound by these controls, we have the freedom of choice to act in your best interest as a true OCM partner.
The unspoken challenge - OCM has become cost prohibitive
Change Management Shouldn't Break the Bank
Most leaders understand that change management improves end-user adoption when it is part of the solution. So why do many leave it out when kicking off a new project or in everyday operations?
Simple, the juice isn't worth the squeeze.
Top 3 reasons why OCM has become so expensive
Race to Monetize
Consultancies have positioned OCM as a strategic offering versus implementation services but have introduced little innovation to support high billable rates.
Resource Model Doesn't Fit
OCM continues to be resourced on a project-by-project basis. This puts unnecessary constraints on budgets and causes leaders to overspend on projects considered too big to fail.
Execution has Taken a Backseat
Leaders are paying more for less as huge, undeliverable change strategies and user journeys are built but poorly executed.
About us
Our Mission
Our Expertise
Our Expertise
Our mission is to improve employee adoption across your entire portfolio by reducing the cost of scaling organizational change management.
Our Expertise
Our Expertise
Our Expertise
Everyone on our team of experienced change professionals is Prosci® ADKAR-trained to deliver a consistent approach.
Our Approach
Our Expertise
Our Approach
Adoptlab is the industry's FIRST OCM managed service provider! Our operating model gives you the expertise you need when you need it most, all without the cost and hassle of building an in-house OCM team or using pricey consultants on a project-by-project basis.
Client success Stories
State Department of Education
You've never seen change fatigue until you've worked for a State Department of Education. After a massive Microsoft 365 flop, this state needed a partner who could not only help them improve M365 adoption but also help them through two other large implementations impacting 45,000 teachers.
In just 4 months, Adoptlab quadrupled utilization of critical M365 features (Teams, OneDrive, and SharePoint) and supported six other statewide IT initiatives. All at a fixed cost.
Regional Freight Company
With 1,600 customers, 200 distribution points, and 8,000 employees all depending on an enterprise resource planning (ERP) tool to complete their work, modernizing it and shifting to the Cloud was a big bet for any IT department. Not to mention four other typical enterprise applications at various stages of development and numerous smaller initiatives that required OCM.
Today, Adoptlab is their OCM-managed services provider for the two-year ERP project and more than a dozen other projects and initiatives.
Psst... for ~35% less than their ERP SI quoted OCM for that project.